Reception

Challenges

Hotel reception areas feature two primary challenges to focus on – timely service responses and the customer experience. Reception staff must provide timely services for guests and prevent transaction errors and theft. Additionally, preventing long queues to enhance the customer experience is also essential in hotel reception.

Delayed service response

Long line waiting

What we offer

Hikvision provides AI-empowered video security with queue management, along with wireless alarm sensors and one-touch panic buttons, improving operational service efficiency and security levels.

Benefits

  • Various powerful features in one camera enhancing security levels 
  • Improved service quality and staff deployment via queue management
  • Quick and discreet emergency info via one-touch panic button

Features

  • HD video, deep learning AI queue detection 
  • Multi-camera, multi-line queue statistics supported with HikCentral Professional
  • Wireless alarm sensors with visual and auditory warnings
  • One-touch panic alarm, support for remote video verification
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